Who are we?
Ground Gas Solutions (trading as GGS) is a private limited company based in the UK. We are the country’s foremost provider of continuous gas monitoring for the contaminated land sector. Our services include continuous ground gas monitoring, data management, air quality and radon monitoring, ground gas risk assessment, verification and sub-floor void monitoring. We also offer nationwide training events.
What information is being collected?
We collect your name, email address, telephone number, the company you represent and your area of interest relating to our services.
How is the information collected?
We only collect information about you from our website if you choose to complete our Contact form or sign up to our mailing list.
How else could my information be collected?
We might collect your information at training events or conferences we sponsor, run or attend. This information will include your name, email address, telephone number, the company you represent and your area of interest relating to our services. We will ask if you are happy for us to hold your data in order to contact you about our events and services, at which point you can indicate yes or no.
Why is it being collected?
We collect your details via our contact form in order to communicate with you regarding your enquiry. You will also be asked at this point if you would like to receive our digital monthly newsletter and occasional email communications.
We collect your details via our newsletter sign up form in order to send you our monthly newsletter and other infrequent communications about relevant services, news and events.
How will my information be used?
Following submission of a Contact form, your details will be used to contact you by telephone or email to discuss your enquiry. If you have ticked the box confirming that you would like to receive our monthly newsletter and other occasional communications, you will start receiving these updates from the next scheduled release date.
Following sign up to our monthly newsletter and other occasional communications, you will start receiving these updates from the next scheduled release date.
GGS tracks open rates and click through rates for its email communications. This data will then be used for profiling our customer base to gain an understanding of their requirements and how we as a business can meet those. This may result in some targeted email communications or phone calls relating to services you have shown an interest in plus other related services.
Where is my information stored and for how long?
Your information will be stored on our web based Client Relationships Management (CRM) system. It will also be stored on our email marketing platform from which we send our customer communications.
Your information will be stored here indefinitely until:
- a) You ask us to unsubscribe you from our marketing emails via the link at the bottom of our communications or by direct email (please note that we will still hold your data at this point).
- b) You ask us to delete your personal information, after which you will not receive any more contact from GGS and we will hold no data for you.
- c) We change our CRM or email marketing platforms, at which point your data will be transferred.
Who will my information be shared with?
Only GGS staff will be able to see and use your personal data. It will not be shared with third parties or sold to anyone.
What about links to other websites?
As you browse our website you will come across links to third party websites. This policy relates only to our website. Please consult the policies of the third party website owners for details of their data procedures.
How can I access, update or delete my information?
You may request to see the data we hold for you, update it, unsubscribe from future communications, or request that it is deleted at any time.
If you would like to access, update or delete your personal information from our systems, please email [email protected] and your request will be dealt with immediately. You will receive a confirmation email once your personal data has been updated or deleted.